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Dynamically hide Related Lists in ServiceNow

Dynamically hide Related Lists in ServiceNow

Say you wanted to hide this Incident Tasks related list based on certain criteria, how would you go about it? One simple solution we have for you is by using a client script, follow along below. Get the List Name First of all, you'll need to find the

Force Related List sort order in ServiceNow

Force Related List sort order in ServiceNow

Have you ever opened a record and then gone on to look at the related list only to wish that it was ordered in a particular way such as by date, or by order, but isn't? Have you wanted to force a related list in ServiceNow to sort

Redirect snc_internal users to the Service Portal in ServiceNow

Redirect snc_internal users to the Service Portal in ServiceNow

Below we highlight a method for redirecting users with only a "snc_internal" user role to the Service Portal, as out of the box users with Any role get directed to the UI 16 back end. Start by opening up the Script Include SPEntryPage Next, find the function

Adding Non-Task tables to the My Tickets widget in ServiceNow

Adding Non-Task tables to the My Tickets widget in ServiceNow

You may find it odd that ServiceNow does not include the ability out of the box to include non-task related records in the My Tickets widget in the Service Portal. One leading factor we believe is the cause of this exclusion, is the fact that your custom tables will not

Copying record data to a new record with out saving in ServiceNow

Copying record data to a new record with out saving in ServiceNow

Copying record data to a new record with out saving in ServiceNow

Save a Record as a PDF Attachment to itself in ServiceNow

Save a Record as a PDF Attachment to itself in ServiceNow

Here we provide a method we have found for exporting a ServiceNow record as a PDF file and attaching it back to the record.

Get a Single Record in ServiceNow, now with multiple!

Get a Single Record in ServiceNow, now with multiple!

How to query for singular records in ServiceNow using sys_id or other fields. We also show you some simple ways to query for multiple records.